MXM Property Solutions
Privacy Policy
Please find enclosed below a link to our privacy policy
MXM Property Solutions Ltd
Registered Office
Dalsetter Business Centre
Unit 13
42 Dalsetter Avenue
Glasgow
G15 8TE
Tenants Reporting Building Repairs
If you are a tenant and wish to report a water leak, a broken security door or a broken lift then please contact us using support@mxmps.com. For anything else, please report this to your landlord or letting agent for them to deal with your request, please note if you're letting agent is not listed on public register for landlord registration, this will affect any enquiry as we cannot deal with any agents who do not have any authority to act for the owner/landlord.
General New Business Enquiries
If you want to make a general new business enquiry about our company and the services we can provide for your building, please contact us by email: support@mxmps.com we will aim to respond within 10 working days (excluding weekends and public holidays) from receiving your communication.
MXM Property Solutions Ltd
Telephone: 0345 340 4711
Email address: support@mxmps.com
Normal Business hours
Monday-Friday: 09.00 to 17:00
Saturdays: Closed
Sundays: Closed
Christmas and New Year Period
December 24: Closed from 12.00
December 25 to 27: Closed (all day)
January 01 to 03: Closed (all day)
Reporting & Enquiries: To enhance our service we have dedicated departments that will be able to effectively deal with most queries, by way of our support team and helpdesk software for managing all company emails we receive.
Common repairs, building claims, additional security fobs,
anti-social issues must be reported to support@mxmps.com or alternatively telephone 0345 340 4711.
If there are security staff at your building, you can also register any building faults with them, by either visiting the site office or by using the contact details provided.
Response Times: For all emails sent to our main company email: support@mxmps.com you will receive an acknowledgement and reference ID about your enquiry or request.
Common Services Charges – Co-owner accounts queries must be reported to the Credit Control team on 0345 340 4711 or alternatively by email to the address provided on your monthly common service charge invoices.